For hospitality & retail · NI · Ireland · UK

One app your team will actually open.

Chat, rotas, training and an AI that knows your venue inside out — all in one app, branded to your business. Built for cafés, pubs, restaurants, hotels and shops.

5 min
to set up a venue
£0
to start · no card
1 app
replaces 5 tools
9:41▮▮▮ 5G
HHome RestaurantBelfast · Front of house
MMegan (Manager)8:02

Big bookings in tonight 🎉 Two parties of 12. Extra prep on starters please — recipe card pinned below.

📌 Recipe · Chicken liver parfait
❤️ 9👍 4
JJames8:20

Can anyone cover my Friday 5–11 close? Swapped my plans last minute 🙏

↻ Shift cover · tap to claim
Home Rota Ask Learn Me
Made for the businesses that run on their feet
Cafés Restaurants Pubs & bars Hotels Retail & shops Multi-site groups
The old way is costing you

Five WhatsApp groups, a paper rota and a handbook nobody's read.

Frontline teams turn over fast. New starters feel lost on day one, messages get missed, and the same questions get asked every single shift. Grafter pulls it all into one app your team genuinely wants to open.

Without Grafter

Held together with tape

  • Rotas texted out, then changed three times
  • Same questions every shift: "how do I…?"
  • New starters quit before week two
  • No idea who's actually read the allergen update
With Grafter

Sorted, in your pocket

  • One live rota, swaps handled in-app
  • An AI that answers staff instantly, 24/7
  • Onboarding done before day one
  • See exactly who's read & trained, proven
Everything your team needs

One app. The whole shift, covered.

Each tool works on its own — together they replace the pile of apps, spreadsheets and group chats you're juggling now.

01

Chat & newsfeed

A social feed and group chat your team will actually check. Auto-groups by role and site, so people only see what's relevant to them.

AI
02

Ask Grafter — your AI colleague

An ever-patient AI that knows your handbooks, recipes and policies. Staff get instant answers instead of pulling a manager off the floor.

03

Rotas & shift swaps

Build the rota once, publish in a tap. Staff pick up open shifts and swap between them — even across your other sites.

04

Training & onboarding

Bite-sized lessons, quizzes and games that get done. Track progress and prove compliance — allergens, licensing, food safety.

05

Handbooks & knowledge

Recipes, SOPs, supplier lists and policies — one source of truth in everyone's pocket, always the latest version.

06

Tasks & checklists

Opening and closedown dockets, cleaning rotas and food-safety logs — ticked off and time-stamped, ready for the EHO.

07

Surveys & pulse

Quick check-ins on how the team's feeling. Spot the wobble before your best people hand in their notice.

08

Anonymous reporting

A confidential, fully anonymous whistleblowing channel so staff can flag issues safely — and you can act early.

09

Insights for owners

See turnover, engagement and how each site's performing — one clear dashboard, no spreadsheets required.

10

Branded to you

Your name, your colours, your logo. Go further and ship the app under your own brand in the App Store and Google Play.

SOON
11

FlexiPay — earned wage access

Let staff draw a slice of pay the moment a shift ends. A real edge for hiring — rolling out with a regulated partner.

12

Works with your tools

Sits on top of the systems you already use. Connect payroll and EPOS as you grow — Grafter is the layer your team lives in.

See it in the hand

Built mobile-first, because your team is too.

No company email needed, works on personal phones, and so simple a new starter is up and running in their first five minutes.

9:41▮▮▮ 5G
GAsk GrafterKnows your venue
Powered by AI · trained on your handbook
How do I do the closedown on the coffee machine?
Sure 👍 For the La Marzocco: 1) Backflush each group with the blue detergent ×3. 2) Wipe steam wands & purge. 3) Empty & rinse the drip tray. 4) Leave the hopper empty overnight.↳ from "FOH Closedown SOP", p.4
Nice — and where do the keys go?
In the safe, top shelf. Code's in your onboarding pack 🔒
Home Rota Ask Learn Me
Ask GrafterInstant answers from your own handbooks — no manager needed.
9:41▮▮▮ 5G
RMy rotaWeek of 16 Jun
Thu 19 Jun
11:00–19:00
Barista · Floor
Swap
Fri 20 Jun
17:00–23:00
Close · FOH
Swap
Open shifts · tap to grab
Sat 10:00–16:00
Kitchen porter
Claim
Home Rota Ask Learn Me
Rotas & swapsYour week at a glance. Grab open shifts, swap with a tap.
9:41▮▮▮ 5G
LLearnOnboarding · 78%
78%
Allergen awareness3 of 4 lessons · 2 min left
Pulling the perfect pintCompleted · badge earned 🏅
Quick quiz
Which of these is one of the 14 allergens?
Tomato
Celery ✓
Home Rota Ask Learn Me
Training that sticksShort lessons, quizzes and badges. Compliance, proven.
9:41▮▮▮ 5G
JJames N.Front of house · 8 mo
Earned this week
£312.50
26.5 hrs · 4 shifts logged
FlexiPay SOON
My documents4 files
Give feedback1 new
Home Rota Ask Learn Me
Your shifts & payHours, earnings and docs in one place. No more guessing payday.

Grafter

Team chat, rotas & training · Prezence Studios
GET
★ 4.8
1.2k ratings
#3
Business
4+
Age
22 MB
iOS · Android
Honest, per-venue pricing

One flat price per venue. Unlimited staff.

No per-head maths, no "contact sales to find out the price." What you see is what you pay. Add a second venue whenever you're ready.

Get started
Taster
Try the core, free forever. Perfect for one small site.
£0/ month
No card needed
  • 1 venue · up to 10 staff
  • Chat, newsfeed & handbook
  • 1 training course
  • Ask Grafter — 20 questions/mo
Start free
Most popular
Service
Everything an independent venue needs to run the floor.
£39/ venue / month
£32/mo billed yearly — save 18%
  • Unlimited staff, one site
  • Rotas, swaps, tasks & checklists
  • Unlimited training & onboarding
  • Ask Grafter AI — fair-use
  • Your colours & logo
Start 14-day trial
Scale up
Full House
For busy venues & small groups that want the lot.
£89/ venue / month
£74/mo billed yearly — save 17%
  • Everything in Service
  • Cross-site shifts & swaps
  • Owner insights dashboard
  • Anonymous reporting & surveys
  • Priority support
Choose Full House

Running 10+ sites or a franchise? Group plans include your own-brand app in the stores & a dedicated account manager. · Add-ons: fully white-label app · extra AI usage · FlexiPay (coming soon).

G Founder · Michelin-trained chef · Northern Ireland
Built by hospitality people
"I spent years on the pass and teaching young chefs in Belfast. I built Grafter because the apps we were handed never understood the floor. This one does."

James Neilly · Founder, Grafter & Prezence Studios

We're local. We answer the phone. And we know the difference between a Friday-night service and a quiet Tuesday — because we've worked both. That's the edge a big software firm can't ship.

What venues tell us

Less chasing. More service.

★★★★★

"Onboarding used to take a fortnight of hand-holding. New starters now turn up on day one already knowing the menu and the routine."

CCafé ownerLisburn · 14 staff
★★★★★

"The shift-swap feature alone paid for it. No more 6am 'can anyone cover' texts to the whole team."

PBar managerBelfast · 2 sites
★★★★★

"Staff actually ask the app instead of me now. I get my evenings back and the answers are spot on."

HHead chefHillsborough · 22 staff
Good questions

The bits owners ask first.

Does my team need a work email to use it?

No. Staff join with a phone number or a simple invite link and use the app on their own phones. Onboarding a new starter takes a couple of minutes.

How long does it take to set up?

A single venue is live in about five minutes. Drop in your team, upload your handbook, and the AI assistant is ready to answer from it straight away. We'll help you import what you've got.

Is our data safe and GDPR-compliant?

Grafter is built GDPR-first, with data hosted in the UK/EU and encryption in transit and at rest. We never sell staff data. Full data-processing terms are provided before you go live.

What is "Ask Grafter" actually trained on?

Your own content — handbooks, recipes, SOPs and policies you upload. It answers staff questions from those, so the guidance is always your way of doing things, not a generic web answer.

When is FlexiPay (earned wage access) available?

It's on the roadmap and rolling out with a regulated payments partner, so it meets UK financial rules. Join the waitlist and we'll switch it on for your venue first.

Can I have the app under my own brand?

Yes. Every plan is themed in your colours and logo. On Group plans we can publish a fully white-label app under your own name on the App Store and Google Play.

Ready when you are

Get your team Grafter.

Start free with one venue today, or book a 15-minute demo and we'll set you up live. No card, no commitment.